Dyme Squad Media LLC No Refund Policy
All purchases made with Dyme Squad Media LLC are final. By submitting payment on any invoice, whether full payment or a deposit, the client acknowledges and agrees to the terms below.
1. All Sales Are Final
Dyme Squad Media LLC maintains a strict no refund policy. This applies to all products and services, including marketing services, PR services, press releases, magazine features and ads, radio promotion and interviews, TV and streaming placement, video podcast and interview production, websites and hosting, CRM services, events, vendor fees, sponsorships, tour planning, and custom packages.
2. Deposits Are Non-Refundable
All deposits are non-refundable under every circumstance. Deposits secure scheduling, production time, planning, and reserved service availability.
3. Service Credits or Replacements
If Dyme Squad Media LLC determines that a service issue occurred on our end, we may, at our discretion, offer a replacement service or a service credit to use toward a future service. This does not include refunds.
4. Client Responsibility and Delays
Clients are responsible for providing required materials, including photos, logos, song files or links, bios, brand details, and approvals, by requested deadlines. Missing materials, late responses, or incomplete information do not qualify for a refund.
5. Chargebacks and Payment Disputes
Any chargeback, dispute, or payment reversal will result in an immediate pause of all services and deliverables and may lead to cancellation of remaining services without refund. Dyme Squad Media LLC reserves the right to refuse future service to clients who initiate chargebacks.
6. Acceptance of Terms
Payment of any invoice confirms the client has read, understood, and agreed to this No Refund Policy in full.
For questions, contact dymesquadmediaservices@gmail.com.